§ 52.35   Porting Intervals.

   (a) All telecommunications carriers required by the Commission to port
   telephone numbers must complete a simple wireline-to-wireline or simple
   intermodal port request within one business day unless a longer period is
   requested by the new provider or by the customer. The traditional work week
   of Monday through Friday represents mandatory business days and 8 a.m. to 5
   p.m.  represents minimum business hours, excluding the current service
   provider's company-defined holidays. An accurate and complete Local Service
   Request (LSR) must be received by the current service provider between 8
   a.m. and 1 p.m. local time for a simple port request to be eligible for
   activation at midnight on the same day. Any simple port LSRs received after
   this time will be considered received on the following business day at 8
   a.m. local time.

   (b) Small providers, as described in the 2009 LNP Porting Interval Order,
   must comply with this section by February 2, 2011.

   (c) Unless directed otherwise by the Commission, any telecommunications
   carrier granted a waiver by the Commission of the one-business day porting
   interval   described   in   paragraph   (a)  must  complete  a  simple
   wireline-to-wireline or simple intermodal port request within four business
   days unless a longer period is requested by the new provider or by the
   customer.

   (d) All telecommunications carriers required by the Commission to port
   telephone  numbers  must complete a non-simple wireline-to-wireline or
   non-simple intermodal port request within four business days unless a longer
   period is requested by the new provider or by the customer.

   (e) For purposes of this section:

   (1) The term “telecommunications carrier” includes an interconnected Voice
   over Internet Protocol (VoIP) provider as that term in defined in § 52.21(h);

   (2) The term “local time” means the predominant time zone of the Number
   Portability Administration Center (NPAC) Region in which the telephone
   number is being ported; and

   (3) The term “intermodal ports” includes

   (i) Wireline-to-wireless ports;

   (ii) Wireless-to-wireline ports; and

   (iii) Ports involving interconnected VoIP service.

   [ 75 FR 35315 , June 22, 2010]

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