§ 6.21   Formal complaints, applicability of § § 1.720 through 1.736 of this
chapter.

   Formal complaints against a manufacturer or provider, as defined under this
   subpart, may be filed in the form and in the manner prescribed under § § 1.720
   through 1.736 of this chapter. Commission staff may grant waivers of, or
   exceptions to, particular requirements under § § 1.720 through 1.736 of this
   chapter for good cause shown; provided, however, that such waiver authority
   may  not  be exercised in a manner that relieves, or has the effect of
   relieving, a complainant of the obligation under § § 1.720 and 1.728 of this
   chapter to allege facts which, if true, are sufficient to constitute a
   violation or violations of section 255 of the Act or this subpart.

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