§ 64.5103   Definitions.

   (a) Address of record. An “address of record,” whether postal or electronic,
   is an address that the TRS provider has associated with the customer for at
   least 30 days.

   (b) Affiliate. The term “affiliate” shall have the same meaning given such
   term in section 3 of the Communications Act of 1934, as amended, 47 U.S.C.
   153.

   (c)  Call data information. The term “call data information” means any
   information that pertains to the handling of specific TRS calls, including
   the  call record identification sequence, the communications assistant
   identification number, the session start and end times, the conversation
   start and end times, incoming and outbound telephone numbers, incoming and
   outbound internet protocol (IP) addresses, total conversation minutes, total
   session minutes, and the electronic serial number of the consumer device.

   (d) Communications assistant (CA). The term “communications assistant” or
   “CA” shall have the same meaning given to the term in § 64.601(a) of this
   part.

   (e) Customer. The term “customer” means a person:

   (1) To whom the TRS provider provides TRS or point-to-point service, or

   (2) Who is registered with the TRS provider as a default provider.

   (f) Customer proprietary network information (CPNI). The term “customer
   proprietary network information” or “CPNI” means information that relates to
   the quantity, technical configuration, type, destination, location, and
   amount of use of a telecommunications service used by any customer of a TRS
   provider; and information regarding a customer's use of TRS contained in the
   documentation submitted by a TRS provider to the TRS Fund administrator in
   connection with a request for compensation for the provision of TRS.

   (g)  Customer  premises  equipment  (CPE). The term “customer premises
   equipment”  or “CPE” shall have the same meaning given to such term in
   section 3 of the Communications Act of 1934, as amended, 47 U.S.C. 153.

   (h)  Default provider. The term “default provider” shall have the same
   meaning given such term in § 64.601(a) of this part.

   (i) Internet-based TRS (iTRS). The term “Internet-based TRS” or “iTRS shall
   have the same meaning given to the term in § 64.601(a) of this part.

   (j) iTRS access technology. The term “iTRS access technology” shall have the
   same meaning given to the term in § 64.601(a) of this part.

   (k) Opt-in approval. The term “opt-in approval” shall have the same meaning
   given such term in § 64.5107(b)(1) of this subpart.

   (l)  Opt-out approval. The term “opt-out approval” shall have the same
   meaning given such term in § 64.5107(b)(2) of this subpart.

   (m)  Point-to-point service. The term “point-to-point service” means a
   service that enables a VRS customer to place and receive non-relay calls
   without the assistance of a CA over the VRS provider facilities using VRS
   access technology. Such calls are made by means of ten-digit NANP numbers
   assigned to customers by VRS providers. The term “point-to-point call” shall
   refer to a call placed via a point-to-point service.

   (n) Readily available biographical information. The term “readily available
   biographical information” means information drawn from the customer's life
   history and includes such things as the customer's social security number,
   or the last four digits of that number; mother's maiden name; home address;
   or date of birth.

   (o) Sign language. The term “sign language” shall have the same meaning
   given to the term in § 64.601(a) of this part.

   (p) Telecommunications relay services (TRS). The term “telecommunications
   relay services” or “TRS” shall have the same meaning given to such term in
   § 64.601(a) of this part.

   (q) Telephone number of record. The term “telephone number of record” means
   the telephone number associated with the provision of TRS, which may or may
   not  be the telephone number supplied as part of a customer's “contact
   information.”

   (r) TRS Fund. The term “TRS Fund” shall have the same meaning given to the
   term in § 64.604(c)(5)(iii) of this part.

   (s) TRS provider. The term “TRS provider” means an entity that provides TRS
   and shall include an entity that provides point-to-point service.

   (t) TRS-related services. The term “TRS-related services” means, in the case
   of traditional TRS, services related to the provision or maintenance of
   customer premises equipment, and in the case of iTRS, services related to
   the provision or maintenance of iTRS access technology, including features
   and functions typically provided by TRS providers in association with iTRS
   access technology.

   (u) Valid photo ID. The term “valid photo ID” means a government-issued
   means  of personal identification with a photograph such as a driver's
   license, passport, or comparable ID that has not expired.

   (v) Video relay service. The term “video relay service” or VRS shall have
   the same meaning given to the term in § 64.601(a) of this part.

   (w) VRS access technology. The term “VRS access technology” shall have the
   same meaning given to the term in § 64.601(a) of this part.

   Effective Date Note: At  78 FR 40613 , July 5, 2013, § 64.5104 was added.
   Paragraphs  (c)(4)  and  (c)(5)  contain  information  collection  and
   recordkeeping requirements and will not become effective until approval has
   been given by the Office of Management and Budget.

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