§ 64.603   Provision of services.

   Each common carrier providing telephone voice transmission services shall
   provide, in compliance with the regulations prescribed herein, throughout
   the area in which it offers services, telecommunications relay services,
   individually, through designees, through a competitively selected vendor, or
   in concert with other carriers. Interstate Spanish language relay service
   shall be provided. Speech-to-speech relay service also shall be provided,
   except that speech-to-speech relay service need not be provided by IP Relay
   providers, VRS providers, captioned telephone relay service providers, and
   IP CTS providers. In addition, each common carrier providing telephone voice
   transmission services shall provide access via the 711 dialing code to all
   relay services as a toll free call. A common carrier shall be considered to
   be in compliance with these regulations:

   (a) With respect to intrastate telecommunications relay services in any
   state that does not have a certified program under § 64.606 and with respect
   to interstate telecommunications relay services, if such common carrier (or
   other entity through which the carrier is providing such relay services) is
   in compliance with § 64.604; or

   (b) With respect to intrastate telecommunications relay services in any
   state that has a certified program under § 64.606 for such state, if such
   common carrier (or other entity through which the carrier is providing such
   relay services) is in compliance with the program certified under § 64.606
   for such state.

   [ 65 FR 38436 , June 21, 2000, as amended at  66 FR 67114 , Dec. 28, 2001;  73 FR 21258 , Apr. 21, 2008;  79 FR 62882 , Oct. 21, 2014]

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