FCC 4.13 Revised as of October 1, 2014
Goto Year:2013 |
2015
§ 4.13 Reports by the National Communications System (NCS) and by special
offices and facilities, and related responsibilities of communications
providers.
Reports by the National Communications System (NCS) and by special
offices and facilities (other than 911 special offices and facilities)
of outages potentially affecting them (see paragraphs (a) through (d)
of § 4.5) shall be made according to the following procedures:
(a) When there is a mission-affecting outage, the affected facility
will report the outage to the NCS and call the communications provider
in order to determine if the outage is expected to last 30 minutes. If
the outage is not expected to, and does not, last 30 minutes, it will
not be reported to the Commission. If it is expected to last 30 minutes
or does last 30 minutes, the NCS, on the advice of the affected special
facility and in the exercise of its judgment, will either:
(1) Forward a report of the outage to the Commission, supplying the
information for initial reports affecting special facilities specified
in this section of the Commission's Rules;
(2) Forward a report of the outage to the Commission, designating the
outage as one affecting "special facilities," but reporting it at a
level of detail that precludes identification of the particular
facility involved; or
(3) Hold the report at the NCS due to the critical nature of the
application.
(b) If there is to be a report to the Commission, an electronic,
written, or oral report will be given by the NCS within 120 minutes of
an outage to the Commission's Duty Officer, on duty 24 hours a day in
the FCC's Communications and Crisis Management Center in Washington,
DC. Notification may be served at such other facility designated by the
Commission by public notice or (at the time of the emergency) by public
announcement only if there is a telephone outage or similar emergency
in Washington, DC. If the report is oral, it is to be followed by an
electronic or written report not later than the next business day.
Those providers whose service failures are in any way responsible for
the outage must consult and cooperate in good faith with NCS upon its
request for information.
(c) Additionally, if there is to be a report to the Commission, the
communications provider will provide a written report to the NCS,
supplying the information for final reports for special facilities
required by this section of the Commission's rules. The communications
provider's final report to the NCS will be filed within 28 days after
the outage, allowing the NCS to then file the report with the
Commission within 30 days after the outage. If the outage is reportable
as described in paragraph (b) of this section, and the NCS determines
that the final report can be presented to the Commission without
jeopardizing matters of national security or emergency preparedness,
the NCS will forward the report as provided in either paragraphs (a)(1)
or (a)(2) of this section to the Commission.
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